Returns must have an RMA (Return Material Authorization) number assigned and can NOT be returned without one. No RMA number will be issued without product traceability. Advance Components must be notified within five (5) days after receipt of goods for an RMA number to be authorized and issued. Credit will not be issued without an RMA number OR “without” the return of product. Returns must be received within thirty (30) days of the issuance of the RMA number. After thirty (30) days, the assigned RMA number will have expired and no credit will be issued or return accepted. Credit will be issued, less applicable restocking charges, within thirty (30) days after returned product is received and inspection and traceability requirements are met. There is a 20% restocking fee, and customers must cover shipping costs when returning merchandise to the Advance warehouse.

PLEASE NOTE: Tools and tool parts are not returnable unless defective, at which time they will be exchanged or repaired.